Welcome to Medical Devices Consulting Services.

SMT (Service Management Tools) is a web application designed to manage after-sales technical services. The SMT helps you:

• Locate units quickly,in case of a recall, by keeping a consistent and up-to-date database
• Keep track of the performance of technical team members, to minimize downtime
• Find the right economic balance between staff numbers and customer satisfaction
• Automatically generate feedback of failure rates/types for manufacturers

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